Legal
Privacy Policy
This policy explains how Ortexis AI collects, uses, and protects information when companies use our virtual employee platform.
Last updated: May 12, 2026
1. Information we process
We process account details, business contact information, workflow configuration, documents, messages, CRM records, and other content submitted to enable AI agent operations.
2. How we use information
Data is used to deliver platform functionality, improve reliability, provide support, secure the service, and meet contractual or legal obligations.
3. AI processing
Customer content may be analyzed by automated systems to complete assigned tasks. Processing is limited to authorized business use and configured agent behavior.
4. Sharing
We do not sell customer data. Information may be shared with infrastructure providers, integration partners, or advisors only as needed to operate the service or comply with law.
5. Retention
We retain information for as long as an account is active or as required to provide services, resolve disputes, and satisfy legal requirements.
6. Security
We apply administrative, technical, and organizational safeguards designed to protect business information. See our Security page for more detail.
7. Your choices
Organizations may request access, correction, export, or deletion of certain information subject to contractual limits and applicable law.
8. International processing
Where data is processed across regions, we use appropriate safeguards for cross-border transfers as required by applicable regulations.
9. Contact
Privacy questions can be submitted through the contact form or support channel.